She had broken HEADPHONES which I can almost guarantee DO NOT come with apple care and/or a warranty they were replaced within five minutes of her visit. I waited more than half an hour just to get a «hello» out of one the employees there an attractive female who walked in after me was greeted immediately. So I went to the Apple Store and checked if I could get my phone replaced since it was still under warranty and apple care. I can’t believe how fast it was.īought an iPhone 5S the month it came out and everything was running smoothly until it one day decided to shut down and not charge. He was very informative, friendly and efficient. I walked out with my new phone about 15 min later. Literally 5 min later we get the text, head back, get a seat at the Genius Bar and a nice guy greeted us. Which is great because waiting around there would’ve been nuts. After I gave my contact info, they told me it would be about 25 min and they would send me a text when they were ready for me. Then was told to go to a line to make an appointment. We were greeted right away asking what we were they for. When we showed up to the store it was chaotic as you can probably imagine.
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We had decided that we were just going to purchase a refurb from Apple’s «Out of Warranty» program. We went on Septeimber 26 th (the day AFTER the new iPhone came out) hoping we had a chance to get my issue resolved. After researching ways to fix it (rice and all that stuff) and looking at prices on eBay and whatnot, we decided to make a visit to the Apple Store.
The iPhone was one of the few phones still a decent phone size without it starting to look like a tablet… On September 18 th my iPhone went into the toilet.
Make appointment at apple store fairlawn ohio android#
Well, I was an avid Android user and made the switch in May to the iPhone due to the ever growing phone size.
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